Games Wont Continue Downloading on Gamepass After Xbox Restsrt

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Hello, how are you? Hope you're well. My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the community. Reading the topic you have provided us to understand that it is a specific problem with Forza Horizon 5. Is your problem with this game too, or are all your games like this?

*Thank you in advance for contacting the community.

Mateus Fontana

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Hello, thanks for your response

I have experienced this with multiple games in the past on multiple computers, previously I would install the game via the microsoft store instead of the xbox app however this functionality has been removed.

I am currently trying to install halo infinite

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I see, at the moment Halo infinite is available for pre-installation. Anyway please try the solutions below.

Solution 1:

Log out your account from the Xbox app
Log out your Microsoft Store account
Search the term ''WSRESET'' in the Windows search bar
Run this command as administrator
Wait for the window to open to close automatically
Restart your PC
Add your account to the apps again

NOTE: Make sure the account logged into the Microsoft Store is the same as the Xbox app.

Solution 2:

Go to Windows Settings
Applications
Applications and Features
Search for the Xbox app
Click on it
Advanced options
Tap repair

Solution 3:

Check for updates to the Xbox app from the Microsoft Store, if they update to the latest version.

Make sure your Windows is fully up to date too, the latest version of Windows 10 is 21H2, make sure it is and your system version.

Solution 4:

Use Microsoft's corrupt file restoration and recovery tool using the instructions provided in the article below.

Mateus Fontana

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This unfortunately did not work, this has happened on all computers ive used the xbox app on, including friends computers. I believe it is a fundamental issue with the app

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Mateus Fontana

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I've managed to get it working. Don't know which step fixed it, but here was the process.

  1. Restart the PC

  2. Update the computer via windows update

  3. Press the windows button and R, type in wsreset.exe and press enter, wait for the window to close and the Microsoft store to open (this can take a while)

  4. Open settings, go to apps, apps and features, click the 3 dots on the Xbox app, go to advanced options, then click terminate, then reset, then repair.

  5. Restart again

  6. Open services and start the following services if they are not running:

    1. Windows Biometric Service

    2. Windows Licence Manager Servicex

    3. Windows Management Instrumentation

    4. Windows Management Service

    5. Windows Modules Installer

    6. Xbox Accessory Management

    7. Xbox Live Auth Manager

    8. Xbox Live Game Save

    9. Xbox Live Networking Service

The game installed after all this, went through 6 different Microsoft support agents to resolve this.

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Hello I have similar question,.
Adding reply here to visit this later.

But if you interested to take a look at my question posted regarding download and resume (already downloaded) xbox games pass -games.

LINK

DevS_~('-' ~)

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I experienced this issue and just resolved it on my own. What I did was, search for the game, hit install again, went into my downloads and i was finally able to delete it.

If you experience this issue again I hope this works for you because it was a lot more simple than what I just read in here.

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Thank you sooooooooo much!!!!!! I literally spent a few hours trying to get doom eternal and naraka to install from game pass pc and I tried everything I knew but this worked like a charm the first time I did it. Really saved me a lot of trouble.

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Best solution for this is to open Microsoft Store instead of Xbox and resume the game there (PC)

If you pause something it pauses on Microsoft store too, but Microsoft store has an upper hand so if you try to resume on Xbox it will get cancelled by Microsoft store unless you resume it there

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Source: https://answers.microsoft.com/en-us/xbox/forum/all/cannot-resume-or-cancel-download-xbox-gamepass-pc/aa642467-8013-46bf-8fda-2f58635ca1d9

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